HausFurn ships all around the globe, covering North and South
America, Europe, Asia, Africa, Oceania, and so on. Along with the largest
and most trusted global courier delivery services, such as UPS, FedEx, and
USPS, we ensure that your package arrives at the destination safely.
Do I Need to Pay For Shipping?
Usually free delivery is available in most areas.
If your area is a remote area, our team will contact you after you place the
order to confirm the shipping surcharge before starting to process the
order.
What Countries or Regions Do You Ship To?
Regions currently available for shipping.
North America:
Europe:
Asia:
Oceania:
How to Estimate the Delivery Date?
Pre-Order: You can find the Estimated Delivery Date
instructions on each product page.
Post-Order: Visit the order link in the order confirmation
email we send for the latest order status. We will send you a shipment
notification email with tracking information once we have shipped your
order.
Please note:
-
If you need Expedited Shipping Service, please contact our
Customer Service.
- Deliveries are not typically made at weekends or on holidays.
How to Track the Package?
Once an order has shipped out, we will send you a Shipping Confirmation
email that includes the tracking number and the carrier. Just go to the
carrier’s website and use the tracking number to track your package.
You can also use the email address and order number via website "Track Order via Login" or "Track Order via Order ID" to
check the tracking information.
Should I Pay Taxes?
While additional taxes are generally not applicable, it’s important to note
that specific categories of items may be subject to state taxes. If mandated
by your state, we are obligated to collect sales tax on relevant items.
How Does Shipping Work for Oversized Items?
Oversized items are large products including most furniture, bathtubs, sofa,
bed, TV-cabinet, big table sinks etc that must ship by Freight Outside Home
Delivery Service due to size or weight.
Delivery of oversized items is limited to the first accessible dry area
outside the home. The truck driver is responsible for delivering the goods
to the agreed-upon location. Customers are required to provide their own
warehouse equipment for unloading, or arrange for additional assistance from
capable adults to transport the items into their homes.
Carrier will call you 24-48 hours prior to delivery to arrange a delivery
time that will vary depending on the freight carrier’s schedule. Whatever
information you can give during the phone call will be given to the driver
to make the delivery easier for them and for you.
Inform the carrier if you have any circumstances that could affect the
delivery (additional fees may apply):
-
Very narrow driveway
-
Dead-end street
-
Ferry for island locations, etc. (fees may apply)
-
The driver will need to park in a particular place
-
Delivery to a side door or garage entrance
Under what circumstances do I need to pay additional shipping charges?
Additional delivery charges may apply under the following circumstances:
-
Requesting a change of delivery address after the shipment has been
dispatched.
-
Failure to accept delivery within 5 business days of the initial
delivery attempt by the shipping company may result in daily storage
fees.
-
A second delivery attempt is necessary due to customer non-compliance or
rescheduling, requiring payment for the second delivery.
-
Abandonment of goods will incur a disposal fee for waste management.
What Should I Do When I Received a Damaged Item?
-
Upon receipt, please kindly sign the word “damaged” on the proof of
delivery (for freight shipping) and inspect your purchase and notify us
of any missing parts, faults, damage or incorrect items immediately.
-
Please kindly keep the original packaging, which is essential. You are
advised to contact our customer service within 48 hours of receiving
your items if there is an issue with the product. such as the lights not
working when fitted, faucets leaking while installed, and damage to
furniture after opening, please make sure to take some pictures or a
quick video demonstrating the problem. Providing pictures of the
product, the packaging and the labels on the outside will allow us to
greatly speed up the process for you.
-
All product issue inquiries may need to inform us within 14 days of
receipt along with the three types of pictures mentioned above,
otherwise, after-sales inquiries after 14 days of receipt might be
affected negatively due to uncertain factors outside of the time frame.
-
Please note that we do not cover the repair fee if unauthorized handyman
services were hired.
-
For orders with fragile items like marble tabletops, bathtubs, ceramic
sinks, etc., please inspect the contents upon delivery and record an
unpacking video. If any damage occurs, contact our customer support
immediately. We’ll expedite returns/exchanges for a quick resolution,
minimizing any inconvenience.
What If My Order Shows as Delivered But is Missing?
There are a few steps you can take, better within 24 hours after your item
shows as delivered:
-
Confirm your shipping address.
-
Check mailbox and other entrances to your home.
-
Check if someone else from your household or a neighbor accepted the
package.
-
Check around your home for delivery attempt notice.
-
Contact the carrier (FedEx, UPS, etc.) with your tracking number to
start a claim.
-
Sometimes carriers communicate delivery prior to arrival, so we suggest
waiting 24 hours.
If it has been 24 hours or more since the delivery notification and you
still haven’t received the product, please contact our customer service
and provide the claim number for additional assistance. If the shipment
is confirmed “missing”, we are responsible for re-shipment or refund
according to your preference.
All missing item inquiries may need to inform us within 3 days of
receipt, otherwise, after-sales inquiries after 3 days of receipt might
be affected negatively due to uncertain factors outside of the time
frame.
Can I Change My Shipping Address After Placing an Order?
Carefully review your shipping information for accuracy before submitting
your order. Once an order is placed, shipping address cannot be changed
online. When you need, first of all, please check the status of your order.
Pending: You can just leave it alone and place a new order.
Shipped: It depends on the carrier’s service. Some carriers
offer address change service by charging additional fee. With all of this in
mind, we still do understand that sometimes you want to ask us to try, so
you may contact Customer Service to check the possibility. Note that country
cannot be changed, success or not depends on carriers, additional address
change fee will be at customer’s expense.
If unfortunately, the carrier who delivers your order doesn’t offer address
change service, please manage to receive your order at the original shipping
address or directly contact the carrier to seek assistance. If the address
is totally invalid, package may be destroyed or returned to sender. In this
situation, you will be charged a penalty that may include, but not limited
to extra shipping charges and handling fees.
Changes are not guaranteed until you receive a confirmation from our
customer service.
Do You Ship to Multiple Shipping Addresses?
Each order allows for the specification of only one shipping address. If
you’re purchasing multiple items and wish to have them delivered to
different addresses (e.g., buying an item for yourself and another as a gift
for a friend), it’s necessary to make separate purchases for each item. This
ensures that each item is shipped to the desired address accurately.
Do You Ship to PO Boxes or APO/FPO Military Addresses?
Sorry, at this time we are unable to ship to PO Boxes or APO/FPO military
addresses, so customers need to provide a street address. If a PO Box or
APO/FPO military address is provided, we will contact you for confirmation,
it will delay shipment of the order.
What Should I Do If There is a Serious Delay with My Shipment?
Please contact both the carrier and our customer service to investigate. If
it is confirmed there is an exception (i.e., package lost) or delay will
still last for a considerable time, we are responsible for re-shipment or
refund according to your preference.
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Elmer Lattimore –
Just received the sofa and couldn’t wait to assemble it in my new home! Haven’t had a chance to clean up yet, but I couldn’t resist snapping a couple of photos. The sofa looks amazing!
Veronica Robbins –
The cushions are incredibly comfortable — once you sink in, you just don’t want to get up. Plus, the hidden storage underneath is such a practical feature; I can easily store seasonal throw pillows and blankets.
Lawrence Noyes –
This cotton linen beige sofa truly exceeded my expectations!
cyrenequillon –
Honestly, this Hausfurn sofa is everything I wanted and more. The beige color fits perfectly with my minimalist vibe, and the wood frame? Super sturdy and gives it this natural, classy look.
Sabriel Isolde –
The compliments I’ve received are endless!
Zelinamerrick –
I recently purchased the Hausfurn Sofa, and I absolutely love it! The minimalist design paired with the wooden frame and beige fabric creates such a warm and inviting vibe—it instantly elevates the look of my living room. Whether I’m hosting guests or just curling up with a good book, this sofa makes every moment feel cozy and stylish!
Caliceulalie –
The soft beige tone and natural wood frame give my living room such a warm and cozy vibe. The cotton linen fabric feels high-quality and super comfy, making it the perfect spot to relax after a long day.
Nitrieniuy –
I didn’t expect to love this sofa as much as I do! The fabric feels so nice and soft, and the overall look is even better than I imagined. It really ties the room together in such a cozy way.
The only hiccup was the delivery—it came two days later than I was expecting, which drove me a little crazy because I’m super particular about timing.
Thaddeus –
From the moment it was placed in my living room, it transformed the entire space.
Evangeline –
From unpacking to set up, everything went smoothly. The sofa was packed very carefully, and there was no need to worry about bumps during transportation. The installation was also very simple, and the overall structure was solid and stable, giving people a reassuring experience.
Seraphina –
the sturdy wooden frame is not only well-built but also features a hidden storage compartment!
Vivienne –
It’s incredibly comfortable to sit on, with supportive back cushions that make it ideal for watching TV or taking a quick nap.
Jeremiah –
This Hausfurn sofa has been one of my best furniture purchases! I’ve had it for a long time now, and it’s still as good as new！
Nathaniel –
Despite its understated appearance, it provides plenty of room, and even my pet loves jumping around it. It’s truly a must-have piece for any home!
Savannah –
If you’re looking for a sofa that embodies natural comfort and premium materials, the Hausfurn Cotton Linen Beige Sofa is sure to be your new favorite!
Montgomery –
This sofa has become the highlight of my home! What impresses me the most is its fabric. Made from high-quality cotton linen material, it feels incredibly soft and skin-friendly. Sitting on it brings an immediate sense of relaxation, thanks to the natural comfort it provides. The breathability of the cotton linen is exceptional!
Sebastian –
The spacious seating accommodates the whole family comfortably, The light beige fabric combined with the wooden base creates an elegant, minimalist aesthetic that perfectly complements the warm-toned flooring and natural wood furniture in my space.
Anastasia –
A sofa that brings comfort and simplicity to my home!
Maeve Sutton –
What struck me the most was how effortlessly it tied everything together. The minimalist design acts as a focal point without overwhelming the decor, and the neutral tones made it easy to complement with existing furniture and accents!
Ronan Pierce –
From the moment I received the Hausfurn sofa, the experience was nothing short of delightful. The packaging was secure and thoughtful, ensuring every part of the sofa arrived in perfect condition. Unboxing it was like unwrapping a gift—each piece carefully packed, and the wooden frame flawless with a natural, smooth finish.
Once everything was in place, I sat down to test it out—and it did not disappoint! The cushions were supportive yet soft, with just the right amount of give.
Delilah Rivers –
The sleek wooden base exudes a natural charm, while the soft beige cushions create an inviting and cozy atmosphere. It’s not just a sofa; it’s a lifestyle upgrade!
Cassian Rhodes –
This Hausfurn sofa has truly exceeded my expectations! Its minimalist design seamlessly integrates into my living room. The natural wooden base combined with the soft beige cushions adds a warm vibe to the space.
I especially love the wide seating design, which feels both spacious and practical.
Elowen P –
I really appreciate the clever storage compartments beneath the sofa—it’s perfect for storing blankets or magazines and helps keep my space tidy.
Orion Hayes –
I’ve received so many compliments on this piece from friends and family, and I couldn’t be happier with how it has transformed my living room.
Juniper Blake –
This sofa is spacious enough to accommodate my family.
Silas Mercer –
I recently purchased this Hausfurn sofa, and it looks even better in person than in the photos!
Ivy Callahan –
One of my favorite features has to be the oversized armrests—they’re not just for looks but are amazing for relaxing with a good book or propping up my laptop. The cushions are firm enough to offer great support yet soft enough.
Everett Monroe –
The storage space underneath. It’s hidden yet spacious. It’s incredibly practical. The sofa’s size is also just right — roomy enough for three people to sit comfortably!
Hazel M –
Okay, this sofa is my new favorite spot in the house.
Ken C –
I’ve stashed all my blankets and pillows down there, and now my living room looks so much tidier. The wood frame gives it that sturdy
Jonas B –
Comfort and Storage All in One!
Bevis –
The beige fabric is not only stylish but also practical as it hides stains well. The wooden frame adds a touch of sophistication and provides excellent stability. What I love most is the storage space underneath—it’s perfect for keeping my books and miscellaneous items organized. It’s super comfortable to sit on, with the right balance of softness and firmness, making it ideal for long movie nights or chatting. Overall, it strikes a perfect balance between aesthetics and functionality!
Titan –
Just upgraded to this sofa and I’m seriously impressed.
Darcy Owen –
Color and material is perfect.
Judith –
I love my new Hausfurn sofa! It’s incredibly comfortable and perfect for lounging after a long day. The cushions are just the right firmness, and the fabric feels durable yet soft.
Steven –
This is the perfect addition to my new home! It’s such a good-looking and functional sofa, with extra-large storage space underneath the seats.
Katie –
I bought two single seats and just put’em together. Boy, am I smart! Haha!